The Dapperly Concierge
Whether you require sizing guidance, bespoke adjustments, or delivery assistance, our team is at your service.
Ways To Reach Us
Direct Styling & Sizing
Size and fit consultations with our styling team.
Message via WhatsApp →Customer Support & Orders
For order updates, deliveries, and inquiries.
hello@dapperly.comFitting & Inquiries
Appointments and Product viewings.
Mon – Sat, 9am – 6pm EATSend Us A Message
Share a few details and a member of our team will get back to you personally. We read every message.
Common Inquiries
Everything you need to know about tailoring, delivery, and care.
How long does shipping take?
Orders within Kenya arrive within 2–4 business days. International orders typically take 7–12 business days, depending on destination and customs processing.
What is your returns policy?
We offer free exchanges and returns within 30 days of delivery, provided items are unworn with original tags attached. Reach out to our team to begin the process.
How do I find my size?
Each product page includes a detailed size guide. If you're between sizes or unsure, message us — our team is happy to offer personal fit guidance.
How should I care for my garments?
Most pieces are best hand washed or dry cleaned to preserve fabric and finish. Care instructions specific to each garment are listed on its product page.
Where is my order?
You'll receive a shipping confirmation with tracking details as soon as your order leaves our studio. For anything else, our team is glad to help.
